Customer satisfaction is our top priority. We want to ensure that you are completely satisfied with your purchase of our antivirus software. If you are not satisfied with your purchase, we offer a refund policy to accommodate your needs.

Eligibility: To be eligible for a refund, you must meet the following criteria:

You have purchased our antivirus software directly from our website.

You have contacted our customer support team within few days of the purchase date.

You have a valid reason for seeking a refund, such as technical issues that our support team cannot resolve.

Refund Process: To initiate the refund process, please contact our customer support team at support email and provide the following information:

  • Your name
  • Order number
  • Reason for the refund request

Details of any technical issues encountered

Review and Approval: Our customer support team will review your request and determine its eligibility for a refund. We may request additional information to assist in our evaluation.

Refund Amount: If your request is approved, we will refund the full purchase price paid at the time of your order. Please note that it may take a few business days for the refund to be processed and appear in your account.

Non-Refundable Items: We do not provide refunds for products purchased through other sellers or platforms. Additionally, any shipping or handling fees are non-refundable.

We are committed to addressing your concerns and providing a satisfactory solution. If you have any questions or require further information regarding our refund policy, Your satisfaction is important to us, and we appreciate your trust.

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